🤝 SERVICE AGREEMENT

Unemployment Status – Active Policies – Mandatory for NASpI and SFL

Complete Assistance – 100% Online

🔎 What is a Service Agreement

The Personalized Service Agreement is a formal agreement between the unemployed worker and the Employment Center, as stipulated by Legislative Decree 150/2015 (Jobs Act).

Through this document, the following are defined:

• The worker's commitments

• Participation obligations

• The job placement path

• Training or retraining activities

It is a mandatory step to maintain an active unemployment status.

📜 Regulatory References

The Service Agreement is governed by:

• Legislative Decree 150/2015

• Articles 19, 20 and 21

• ANPAL Regulations

• Regional provisions on Employment Services

Failure to participate or an unjustified refusal of suitable offers may lead to:

⚠ NASpI Suspension
⚠ DIS-COLL Forfeiture
⚠ Loss of Training and Work Support (SFL)
⚠ Loss of unemployment status

❓ Why it is mandatory

It is necessary to:

✔ Keep DID active
✔ Receive NASpI
✔ Receive DIS-COLL
✔ Access Training and Work Support
✔ Participate in funded courses
✔ Not lose benefits

Without signing the Service Agreement, INPS may block payments.

⚙️ How the procedure works

1️⃣ DID Submission

The citizen declares immediate availability for work.

2️⃣ CPI Call-up

The Employment Center calls up the worker.

3️⃣ Profiling Interview

Analysis of:

• Work experience

• Education level

• Skills

• Professional goals

4️⃣ Signing of the Service Agreement

The following are established:

• Training obligations

• Participation in suitable offers

• Curriculum update

• Availability for retraining courses

5️⃣ Monitoring

The CPI verifies active participation.

⚠ Common errors that lead to loss of benefits

❌ Failure to appear for the call-up
❌ Refusal of a suitable offer
❌ Failure to participate in mandatory courses
❌ Outdated data
❌ Unread communications

An error can result in immediate suspension of INPS payments.

💎 Why seek professional assistance

With specialized assistance:

✔ Requirement verification before call-up
✔ Correct document preparation
✔ Explanation of obligations and rights
✔ Reduced risk of suspension
✔ Support also for NASpI and SFL
✔ Error-free online management

🎯 Concrete benefits

• Protection of NASpI right

• Maintenance of unemployment status

• Access to free courses

• Placement in job offers

• Continuous professional support

📂 Required documents

DOC: Identity Card
DOC: Tax Code
DOC: Residence Permit (for non-EU citizens)
DOC: Updated Curriculum Vitae
DOC: Active DID
DOC: INPS communication (if linked to NASpI or DIS-COLL)

🌐 Official procedure

ANPAL Portal:
https://www.anpal.gov.it

Regional employment portals.

⚠ Signing and managing the Agreement requires attention to avoid penalties.

🚀 Activate your Service Agreement correctly now

Avoid suspensions.
Avoid errors.
Protect your benefits.

✔ Professional assistance
✔ Controlled procedure
✔ Support until confirmation
✔ 100% online service